Cookie Policy


Our Services use cookies to provide and improve our Services, and to better communicate with users for support and marketing purposes.

A cookie is a small data file that is sent to your browser from our servers and stored on your computer’s hard drive. Session cookies disappear from your computer when you close your web browser or turn off your computer.  We use persistent cookies when it’s helpful to have a holistic understanding of how you use CareMonkey.

Our Services also use Pixel Tags to send email messages in a format customers can read, and they tell us whether mail has been opened.


Here are details about the cookies we use:


CareMonkey
Session cookie: Required to provide basic services to you as a user (for example, to securely login to CareMonkey, and assist with load balancing onto our servers).
Persistent cookie: Allows us to provide features that improve your experience (for example remembering your login and password authentication for future logins).

Google Analytics
Persistent cookie: Provides us aggregated data around usage and web traffic. You can opt out of tracking by Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout

Intercom
Persistent cookie: Allows us to provide efficient and contextual customer support.


How can I control cookies?

You can choose to instruct your browser to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.  If you don’t accept cookies, you may not be able to login to our Services. As the means vary between browsers, you should visit your browser’s help menu for more information.

Unless you elect to disable cookies through your browser, your continued use of CareMonkey’s websites and services constitutes your agreement to our use of cookies.

 

Where can I get further information?